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“Become connected. Become data-driven.  Grow smart.”

We use the Smart Marine Maturity Framework. It blends proven international standards with marine-specific best practice so every module is practical, auditable, and tied to ROI.

  1. Marketing Funnel & Website conversion optimisation

  2. Use of LLMs (AI) internally + externally

  3. Smart automations in day-to-day operations and workflows

  4. Data and security: GDPR good practice, ISO 27001 themes

  5. Revenue optimisation (identifying verticals and stareams)

  6. Apps and reputation: booking, service design, NPS, Navily and review ecosystems

What framework do we follow?

What’s the process?

How each module runs

  1. Diagnose: evidence-based audit and baseline score

  2. Design: priority roadmap with clear owners and deadlines (we are hands-on)

  3. Implement: templates, SOPs, and quick wins first

  4. Automate: connect tools and workflows to remove manual effort

  5. Verify: KPIs, before/after proof

What are the Deliverables?

Outputs you receive

  • Custom playbooks and manuals/SOPs ready for staff + ongoing 1:1 trainings on how to execute them

  • Better converting website, ads and content

  • Custom workflows and automations making your day-to-day more efficient and driving more business

  • Increase in positive reviews, more reservations, increased sales from other revenue streams

  • Custom Chat GPT for your business

  • Ongoing support from SMCert expert team on growth, marketing and digital transformation topics

START YOUR FREE AUDIT

We will review your current tools, processes and marketing